Managed services and third-party relationships that generate mutual, long-term value
In today’s market, traditional outsourcing models are falling short of meeting critical business needs. Legacy approaches often leave organizations trapped in rigid, task-based relationships that lack the flexibility to adapt and grow. This not only leads to misaligned expectations but also diminishes the overall value derived from supplier relationships.
At Yates, we believe in redefining these partnerships. From uplifting existing relationships to optimizing the competitive bidding process, Yates serves as a strategic connector between clients and their suppliers. We build meaningful C-level executive alignment and provide transparent, unbiased perspectives that create visibility into strengths, areas for improvement, and fit of teams and products – providing hands-on coaching to both parties that results in longer-lasting, more sustainable, more innovative relationships.
Engagement Scenarios
Relationship Assessment & Value Elevation
Through commercial, operational, and technical assessments as well as stakeholder interviews, Yates develops a 360-degree view of the relationship – producing transparent feedback, tailored recommendations, and execution of a comprehensive optimization plan.
Third-Party Supplier Strategy and Optimization
We conduct a detailed review of third-party and managed services – identifying key contractual obligations, evaluating performance gaps to current expectations, and designing consolidation strategies and commercial structures that drive business outcomes.
Implementation Services
Utilizing our best practices, Yates executes comprehensive implementation plans to ensure the accelerated initiation or transition of services – including program management, change management and communications, governance and oversight, and issue resolution.
New or Competitive Opportunity Acceleration
Yates establishes and accelerates supplier-neutral processes for selecting managed services providers via either directed negotiations or a competitive process – ensuring alignment on culture and requirements as well as a level playing field for providers.
Reinvigorating Existing Relationships
Through careful analysis, mediation, and customized conflict resolution strategies, we facilitate communication, rebuild trust, and collaboratively develop and implement solutions that correct the underlying issues to enable a productive, long-term relationship.
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ABOUT YATES
Yates Ltd partners with senior executives to create the strategy, blueprints, financial mechanisms, and execution plans to drive and achieve transformation. Our clients gain measurable cost savings, new capabilities, and the ability to outperform the competition.
Yates is a WBENC-certified woman-owned business and an SBA-certified woman-owned small business.
